Frequently Asked Questions
Everything you need to know about your Never Fully Dressed experience.
How long does shipping take and how much does it cost?
We offer standard and express shipping options worldwide. Standard delivery usually takes 3-5 business days, while express shipping arrives within 1-2 business days. Shipping costs are calculated at checkout based on your location and order value.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return your items within 28 days of receipt, provided they are in their original condition with tags attached. Please note that certain items like earrings and face masks are non-returnable for hygiene reasons.
How do I find the right size for me?
Each product page features a detailed size guide to help you find your perfect fit. We design our pieces to be inclusive, ranging from UK 6 to 24. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to over 100 countries globally. Please be aware that international orders may be subject to import duties and taxes, which are the responsibility of the customer upon delivery.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also checkout using PayPal, Apple Pay, or use 'Buy Now, Pay Later' options like Klarna and Clearpay.
How should I care for my Never Fully Dressed garments?
To ensure your pieces last, we recommend following the specific care instructions on the internal garment label. Most of our signature prints stay vibrant with a cool hand wash or a delicate machine cycle at 30 degrees.