Returns & Exchanges

We want you to feel fabulous in your Never Fully Dressed pieces, but if something isn't quite right, you have 28 days from delivery to return your items for a refund or store credit. Please ensure all garments are returned in their original condition with tags attached to be eligible for processing.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Choose Your Method

Select your preferred return method to generate a prepaid shipping label or a QR code for printer-less drop-off at a local collection point.

3

Pack Your Items

Securely package your items in their original packaging, ensuring all original labels and tags are intact to prevent damage during transit.

4

Drop Off and Track

Hand your parcel to the chosen carrier and keep your proof of postage; you will receive an email notification once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing